Privacy Policy

What we collect

We only collect what we need to care for your child and arrange your booking:

• Contact details — your name and the phone number you use to message us on WhatsApp.
• Booking details — your accommodation, dates, times, and the number of children.
• Your child's information — details you choose to share with us, such as age, allergies, dietary needs, routines, and any medical information relevant to their care.

Video check-ins

Whenever you'd like, you can request a video check-in and your nanny will video-call you to see your little one. When you use it:

• It's a live video call between you and your nanny — nothing is recorded or stored.
• The call is private — just between you and Ceylon Nannies, never shared with anyone else.
• You can check in as often as you like during the session — simply message us.

How we use your information

We use your information solely to arrange and provide your childcare booking, to keep your child safe, and to stay in touch with you before, during, and after the session. That's it.

We never sell or share your data

We do not sell, rent, or share your personal information — or your child's details — with any third parties for marketing or any other purpose. Your information stays between you and Ceylon Nannies.

Your choices

You can ask us at any time to see, correct, or delete the information we hold about you and your family. Just reach out and we'll take care of it promptly.

Contact us

For any privacy questions or data requests, message us anytime:

Prefer email? Write to us at ceylonnannies@gmail.com.